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Do-Not-Call FAQ

ZipForm®SafeCall - Web Based Solution

You've heard the buzz about the new Federal Do-Not-Call rules and maybe even feel relieved that the government is finally doing something about the abuses of telemarketing firms that call every night at dinner time.

The bad news, however, is that those same rules also apply to the everyday business activities in the typical real estate office. Your agents' routine calls to FSBO's and expireds, past clients, and even responses to new inquiries can all trigger violations under the complex rules. And the penalty for even one violation is $11,000 per call!

The good news is that the government provides "safe harbor" protection for brokers that may allow you to escape penalty if one of your agents inadvertently calls a prohibited phone number.

But beware, taking advantage of the Safe Harbor, requires more than simply checking the Do Not Call list. There are rather strict requirements for recordkeeping, lookup tools, and audit trail that you must follow to be secure in the safe harbor.

The ZipForm®SafeCall Web Solution, powered by Do Not Call Sentry™ is a tool designed specifically for the real estate industry. This helps you simply, and inexpensively comply with the federal do-not-call regulations and take advantage of the law’s safe harbor protection.

Your monthly subscription gives your company everything you need:
  • A fast, easy-to-use lookup tool to check numbers against both the National Do-Not-Call Registry and your company's do-not-call list
  • Check one number at a time, or thousands at once, obtain instant results
  • Print your call list or view on-screen
  • Track all permitted exemptions, like inquiries, past transactions, and written permissions, to maximize the legal calls your agents can make
  • Maintenance of your company's do-not-call list
  • Automatic downloads of the National Do Not Call Registry
  • Automatic delivery of your company’s do-not-call policy to all users
  • Automatic online training of your personnel in the use of the tools
  • Safe Harbor compliance recordkeeping and reporting
  • Comprehensive management reports

This web based solution powered by Do-Not-Call Sentry™ is an easy-to-use yet comprehensive solution to your do-not-call problem. There is no software to install or files to download. It is always accessible to your users from any Internet connection.



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